Arabella Rastin

Collaborated closely with the Store Manager to oversee day-to-day operations of a busy retail store, ensuring high standards of service and operational efficiency.

Managed store operations independently during the Store Manager's absence, demonstrating effective leadership and problem-solving to maintain business continuity.

Provided comprehensive support across all store functions, contributing to a well-organized and customer-focused retail environment.

Managed a team of cashiers, including organizing weekly rotas and overseeing performance, ensuring adherence to strict budget guidelines and operational standards.

Oversaw all daily cash office operations, including till management, cash pickups, banking, and ordering, maintaining 100% accuracy in financial transactions.

Directed replenishment and remerchandising of till area stock, ensuring products were consistently available and displayed according to plan, optimizing sales opportunities.

Utilized strong management, customer service, and communication skills to enhance team performance and significantly improve customer satisfaction.

Supported the management team in running the shop floor, including deployment rota, delegation, replenishment, and remerchandising, enhancing operational flow and visual standards.

Assisted in cash office duties and managed stock control, contributing to accurate inventory and minimizing shrinkage.

Supervised till operations, covered Customer Service Manager days off, and assisted with banking, ensuring smooth transaction processes and financial integrity.

Progressed from Customer Service Supervisor to Shop Floor Supervisor, demonstrating increasing leadership and operational expertise in a busy retail environment.

Executed efficient stock replenishment, cash handling, and till operations, ensuring a well-maintained sales floor and seamless customer transactions.

Assisted with end-of-night cashing up procedures, demonstrating reliability and meticulous attention to financial detail.

Promoted to key holder, independently responsible for store opening and managing stock deliveries, showcasing increased trust and responsibility.

Developed strong customer service skills, contributing to a positive shopping experience and efficient store environment for patrons.